Question 1

How do I create an account?

Accepted Answer

Simply click the 'Sign In' button in the navigation bar. You can create an account using your email or sign in with a social account. Once logged in, you'll have access to all volunteer features.

Question 2

Is GatherUP free to use?

Accepted Answer

Yes! GatherUP is completely free for volunteers. Organizations can publish events and manage volunteers at no cost. We believe everyone should have access to meaningful volunteer opportunities.

Question 3

How do I find volunteer opportunities?

Accepted Answer

Browse our Events page to discover opportunities. You can filter by category, location type, and whether volunteers are needed. Click on any event to see details and apply.

Question 4

How do I apply to volunteer?

Accepted Answer

Find an event with open volunteer positions, click on it to view details, then click 'Apply to Volunteer'. You can choose a specific role and add a message to your application.

Question 5

Can I volunteer with friends?

Accepted Answer

Yes! You can create a personal volunteer team (up to 4 members) and apply to events together. Go to your Dashboard, create a team, invite your friends, and then apply as a group.

Question 6

What happens after I apply?

Accepted Answer

The organization will review your application and either accept or decline it. You'll be notified of the decision. If accepted, you'll see the event in your 'My Events' section.

Question 7

How do I create an organization?

Accepted Answer

Click 'Start an Organization' in the menu or footer. Fill in your organization details including name, description, and mission. Once created, you can start publishing events.

Question 8

What's the difference between public and private volunteer teams?

Accepted Answer

Public recruitment allows anyone to apply for volunteer roles. Private teams are organization-managed groups who get auto-invited to events. You can use both for the same event.

Question 9

Can I have multiple admins for my organization?

Accepted Answer

Yes! In your organization settings, you can invite other members and assign them roles like Admin, Coordinator, or Member, each with different permissions.

Question 10

How does GatherUP verify organizations?

Accepted Answer

Organizations can apply for verification by providing documentation. Verified organizations display a badge on their profile. However, all organizations can use the platform.

Question 11

What should I do if I encounter inappropriate behavior?

Accepted Answer

Contact us immediately through the support channels. We take all reports seriously and will investigate promptly. Safety is our top priority.

Answers for using GatherUP.

For volunteers

For organizations

For clubs and teams

Trust and safety

Clear answers by topic.

Getting Started

Volunteering

Organizations

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